Bandit Alley

GENERAL MOTORCYCLE FORUMS => GENERAL MOTORCYCLE => Topic started by: 97af on January 07, 2009, 02:04:11 AM

Title: Great OEM parts order expierience.
Post by: 97af on January 07, 2009, 02:04:11 AM
I posted this in the Small Bandit specific forum also so Mods,if you think I should delete one or the other,just PM me and I'll dump one.Anyway,here you go:

 I've ordered up alot of OEM pieces parts for the B4 over the last few months. Two coments on 2 places in particular. The first one is Bike Bandit. Very profesional,by the book procedures,great navigation on the sight and pretty good customer service. But....FULL RETAIL on OEM parts.
The second and BEST BEST BEST overall is Service Honda out of Hammond Indiana.They do their OEM parts buisness at http://xtremeusa.com and my parts guys name is Mark.
Mark has gone above and beyond the call of duty to keep me posted on the status of the backordered parts,always been there when I called and never ever rushed me off the phone.
Parts always arived when promised and tracking info e-mailed as soon as the parts were shipped. The added extra bonus on top of the impecable service were their prices. Every part at a minimum of 30% off retail.I'm a "support your dealer" kind of guy and will continue to do so when I need stuff for my Hondas but for everything else.Its Service Honda (xtremeusa) parts from here on out.
Title: Re: Great OEM parts order expierience.
Post by: PitterB4 on January 07, 2009, 09:28:42 AM
Good info!  It's always good to hear positive experiences like that. 

I'm cool with it being in both forums.  I don't know that we have a lot of crossover between the two.
Title: Re: Great OEM parts order expierience.
Post by: stormi on January 09, 2009, 12:55:12 AM
Hmm,..  interesting,.. any chance your parts guy will ship to Canada?  That's the problem I've always had with Service Honda.  I can't get the stuff....  :crybaby:

That said,.. in a lot of cases, my bill at my local dealer comes in fairly close when I figure in freight.
Title: Re: Great OEM parts order expierience.
Post by: 97af on January 09, 2009, 01:04:45 AM
Stormi,
I'll give him a ring in the A.M. and let you know..
Mike.
Title: Re: Great OEM parts order expierience.
Post by: stormi on January 09, 2009, 10:05:30 AM
Quote from: 97af on January 09, 2009, 01:04:45 AM
Stormi,
I'll give him a ring in the A.M. and let you know..
Mike.

Hey! I appreciate that! Thanks!

If he does, I might have a few people that want parts from him...
Title: Re: Great OEM parts order expierience.
Post by: 97af on January 09, 2009, 10:20:33 AM
Just got off the phone with Mark..He was there as just as always! He said "absolutely we'll ship to Canada".
Give him a ring...1-800-828-5498.
Title: Re: Great OEM parts order expierience.
Post by: stormi on January 09, 2009, 03:49:13 PM
Quote from: 97af on January 09, 2009, 10:20:33 AM
Just got off the phone with Mark..He was there as just as always! He said "absolutely we'll ship to Canada".
Give him a ring...1-800-828-5498.

AWESOME!!!  :motorsmile: :bigok: :beers: :banana2: :penguin:

Thanks a bunch!
I'll put together my order,... uhm,... as soon as I can dig the bikes out to see what they need.