Negative Holeshot Experience

[solman]

Its the Holiday time of the year, Im sure that the winter weather and the Christmas time overload is enough to deal with, but lets not forget that we are all brothers.

Yeah, without the Christmas spirit, Santa won't get his sleigh into the air.

[Ranger]

Damn, and I thought WD40 was the superior lubricant it's all chocked up to be!    
Here I was hoping for some definitive answer to which is best: Amsoil or Mobil1

Piss, moan, or groan all ya want; take it to a email and be done with it.  Dale has no problem responding to them.

Couple of pointers: I know Dale personally, ridden with him, hung out at his shop, and shared tacos and beers, so I have a pretty good bead on how he comes across or thinks.

While I can't speak for him personally (nor would I try) his answers and/or remarks you've posted here would pretty much indicate he doesn't believe you and/or doesn't care for your opinion.  The last time I looked, Dale doesn't have an account here and/or a forum that he frequents so expecting him to respond here is probably wasted energy.

Just like asses, noses, and opinions, everyone has one.

While I don't have to defend Dale, his business, or his products, at the same time I don't put a lot of weight in your opinion of him or his level of customer service

Of course, if you really wanted some resolution to all this, you could always take this tread over to that other Suzuki site, where I'm pretty sure Dale will be more than happy to respond    

[ZenMan]

Piss, moan, or groan all ya want; take it to a email and be done with it.  Dale has no problem responding to them.

I did email him, no response.

While I can't speak for him personally (nor would I try)

Then what do you call this?:

his answers and/or remarks you've posted here would pretty much indicate he doesn't believe you and/or doesn't care for your opinion.

As I've stated, I never had a chance to state my "opinion". Besides, if I had, even if he didn't "believe me", responding with "full of crap" isn't very nice, is it?

Just like asses, noses, and opinions, everyone has one.

Including you.

While I don't have to defend Dale

You just did.

Of course, if you really wanted some resolution to all this, you could always take this tread over to that other Suzuki site

No thanks, I've been flamed enough for daring to post something negative about him here. And I've emailed him directly.

There won't be any "resolution" to this, I only wanted to post a complaint for others to take as they wished. This is the "Product Review" forum after all. Unfortunately, some here have taken offense personally. I guess I should have known better.

All Hail King Dale!!!!! Speak no ill of the King!!!! He is Perfection Incarnate and can do No Wrong!!!!  

[Red01]

Remider: The name of this category is:

     PRODUCT REVIEWS
Post your impressions of specific products you own!

That said, sorry to hear of your unpleasant experience with Dale.

[ZenMan]

Remider: The name of this category is:

    PRODUCT REVIEWS
Post your impressions of specific products you own!

That said, sorry to hear of your unpleasant experience with Dale.

There's another thread in here titled "Ron Ayers is Super Slow". Is that not a customer Service complaint?

Apparently Mr. Ayers doesn't have as many "fans" as Mr. Walker.

Where is the appropriate forum to post a Customer Service complaint if not here?

Not that anyone in their right mind should do such a thing...  

[Red01]

Yes, it is a customer service related topic... and the original poster bought something and was complaining about how long it was taking to receive the order. Not really a product review, but useful for someone looking for info about buying from Ron Ayers.

This thread, OTOH, is not about a purchase, just about how the two of you didn't get along. It probably would have been best put in the General section, but it's not totally off topic here either, which is why I didn't move it.

[snofrog]

I just read 4 pages of this and am walking away empty handed

[terrebandit]

I've been a Holeshot customer for 6 years and have spoken to him many times on the telephone.  Its always been a pleasure too.  Dale knows more about bandits than anyone on the planet.

[Ranger]

I just read 4 pages of this and am walking away empty handed

Could I interest you in some empty Amsoil containers?  

[snofrog]

I just read 4 pages of this and am walking away empty handed

Could I interest you in some empty Amsoil containers?  

    now I have something to show for my time  

[Desolation Angel]

Wow, 4 pages on this poster's simple venting of a complaint!  

I have a Dale Walker system on my bike.  Came with it when I bought it.  Seems OK.  Sounds nice, to me.  I have nothing to compare it to since it's the only custom exhaust I've ever owned and nobody I know has the same bike with an alternate system for me to do a comparison with.

Lots of salesmen/business owners don't have any understanding of customer service and how a person should be spoken to.  

If this had happened to me, I'd certainly be off of Holeshot products for the rest of my life.  There's too many other systems to choose from.

Sorry 'bout the bad experience.  I'd say, though, that you can have a good experience with at least a dozen other sellers with no effort.  Pick one and tell us how it goes!  I might need another can someday.

[ZenMan]

Wow, 4 pages on this poster's simple venting of a complaint!  

I have a Dale Walker system on my bike.  Came with it when I bought it.  Seems OK.  Sounds nice, to me.  I have nothing to compare it to since it's the only custom exhaust I've ever owned and nobody I know has the same bike with an alternate system for me to do a comparison with.

Lots of salesmen/business owners don't have any understanding of customer service and how a person should be spoken to.  

If this had happened to me, I'd certainly be off of Holeshot products for the rest of my life.  There's too many other systems to choose from.

Sorry 'bout the bad experience.  I'd say, though, that you can have a good experience with at least a dozen other sellers with no effort.  Pick one and tell us how it goes!  I might need another can someday.

Yeah, FUBAR, huh?

Anyway, I never said that Holeshot doesn't make a decent product. I was trying to buy one of their slip-ons but never had the chance to get that across on the phone. Oh well.

You're right, there'e plenty of other sources, and I may just end up fabricating something around one of those tunable Super-Trapps with the internal baffle discs, until I can get some good numbers out of it, and then go for a Yosh or something. We shall see!  

[CWO4GUNNER]

When I called Ivan to inquire about his Jet kit he was very accommodating and returned my calls on my question of stock pipe modification and tried to get me to buy his Yoshimura pipes in stock. I took it all in along with the product research and an intelligent informed purchase decision based on what I needed for the best price I could find. Being the best overall plug and play product I purchased Ivan’s kit which included the air box mod. I purchased the Yoshimura pipe from a another Vendor saving $100 over Ivan‘s stock.
   In the middle of install I had some questions but Ivan never returned my calls, probably because they were pretty basic like "if I drill the air box holes here instead of here will it be critical". My point is Ivan is a vendor that sells a good product and has to make choices to best serve the success of his business which may mean blowing off silly questions that customers should be able to figure out, and I did. In life you have to chose your battles and decide if its real or not before torching that bridge. If Ivan had sent me bent needle jets or missing parts I would have crossed that bridge to take issue with him. But I’m not going to bad mouth and torch the guys reputation just because he wont talk with me over simple questions I should be able to figure out. Both of these guys have a reputation of selling effective products to experienced installers or hobbyist, not teach the basics of  carb theory 101 over the phone.

[ZenMan]

Look, this is the last time I'm gonna explain this: I DIDN'T HAVE A CHANCE TO ASK ANY QUESTIONS, STUPID OR NOT, OVER THE PHONE BECAUSE I WAS INTERRUPTED AT EVERY TURN.

What is it about that you don't understand? You weren't there, you don't know how it went down, the only thing you have to go by is what I wrote in my original post. READ IT.

Now you can believe that or not, you can even call me a liar if you want, but if you think you can criticize me for a conversation that you never heard, then you must think you're freakin' psychic.

You don't like what I posted, then IGNORE IT. This is ridiculous. What's the matter with some of you people? You love Dale Walker so much that you can't tolerate the slightest criticism of him? Maybe you oughta go marry the guy, huh?

Jeezus Cripes!

[CWO4GUNNER]

The subject of this post aside, you really make me laugh and my eye's water. I don’t know what you look like but from what I have gathered so far you would be great in TV sitcom character role.

Look, this is the last time I'm gonna explain this: I DIDN'T HAVE A CHANCE TO ASK ANY QUESTIONS, STUPID OR NOT, OVER THE PHONE BECAUSE I WAS INTERRUPTED AT EVERY TURN.

What is it about that you don't understand? You weren't there, you don't know how it went down, the only thing you have to go by is what I wrote in my original post. READ IT.

Now you can believe that or not, you can even call me a liar if you want, but if you think you can criticize me for a conversation that you never heard, then you must think you're freakin' psychic.

You don't like what I posted, then IGNORE IT. This is ridiculous. What's the matter with some of you people? You love Dale Walker so much that you can't tolerate the slightest criticism of him? Maybe you oughta go marry the guy, huh?

Jeezus Cripes!