Author Topic: Good Customer Service  (Read 8102 times)

Offline ratbike05

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Good Customer Service
« on: November 02, 2005, 03:57:02 PM »
Just a quick kudos to the guys at San Diego House of Motorcycles.  I don't know how I found them originally on the net but I'm happy I did!  I placed an order with them a while back.  The guys on the phone were very friendly and helpful when I was placing my order and gave me 10% off for my first order.  I was a little disappointed that it took a while to recieve my order but it wasn't their fault it was a backorder from the manufaturer.  Well, once I received my order, the grips had come in the wrong color.  I emailed them and the sales manager Neal Wheeler jumped in and sent me the correct color grips free of charge and let me keep the ones that came in wrong so I could replace my shot grips and keep riding.   :banana:  :thanks:
Wait for me!!

Jim

97 Bandit 600

Offline Fromage

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Good Customer Service
« Reply #1 on: November 02, 2005, 05:47:17 PM »
sounds like some nice guys
02 GSF1200S

Offline Ar-Bandit

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Good Customer Service
« Reply #2 on: November 02, 2005, 06:06:39 PM »
post up a website so anyone else in that area or even in the nation can use them.
On a Swedish chainsaw --
"Do not attempt to stop chain with your hands or genitals."
(Oh my Word..was there a lot of this happening somewhere?)

Offline PitterB4

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Good Customer Service
« Reply #3 on: November 02, 2005, 10:15:14 PM »
Quote from: "Ar-Bandit"
post up a website so anyone else in that area or even in the nation can use them.


I'm guessin' this is the place.
Rob
Bikeless!
'93 Bandit 400 - SOLD
'98 Honda F3 Track Bike - SOLD
'98 Kawi ZX-6R Street Bike - SOLD
NESBA #87 - RETIRED
'00 Gary Fisher Kaitai
'09 Bianchi Via Nirone 7

Offline ratbike05

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Good Customer Service
« Reply #4 on: November 03, 2005, 11:03:42 PM »
Wait for me!!

Jim

97 Bandit 600

Offline chupacabra

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shop
« Reply #5 on: November 04, 2005, 07:05:57 AM »
I've been there a few times over the years and like them ok. They re-did their sales floor and its pretty nice. I go there when my small friendly shop doesn't have what I need without ordering.  One of the better shops in San Diego. It is a dealer so you pay more.
Dave . . . San Diego, California
1996 GSF600S Marble Italian Red
I bought new in sept of 95
D.I.D. 530ZVM gold x-ring chain
Pirelli Diablo 120/60F & Strada 160/60R
Progressive fork springs
H.S. HD rear axle nut & washer
Hole Shot 17" comp1 can